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Introduction

These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

If you register with us we will ask you to expressly agree to these terms of use.

Licence to use website 

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

  • republish material from this website (including republication on another website)
  • sell, rent or sub-license material from the website
  • show any material from the website in public
  • reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website, except for content specifically and expressly made available for redistribution (such as our newsletter).

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use 

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

Products

The advertising of products on our website constitutes an “invitation to treat” - not a contractual offer.

The purchase of products via our website will be subject to our terms of sale.

We will ask you to agree to our terms of sale each time you purchase a product or products via our website.

Prices stated on our website may be stated incorrectly, and we will verify pricing as part of our sale procedures.

Limited warranties

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations and exclusions of liability

Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited in accordance with the provisions of the remaining paragraphs of this Section.

We will not be liable for any consequential, indirect or special loss or damage.

We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data or information.

We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.

Third party websites

Our website includes hyperlinks to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Assignment

We may transfer, sub-contract or otherwise deal with any or all of our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire agreement

These terms of use, together with our privacy policy, terms of sale, delivery policy and returns policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England and Wales.

Our details

The full name of our company is Thrillscape UK Ltd.
We are registered in the United Kingdom under registration number 8974767.
Our registered address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
You can contact us by email at info@thrillscape3dglasses.com.

Terms of Sale

Introduction

Please read these terms of sale carefully. 

You will be asked to expressly agree to these terms of sale before you place an order with us.

We will not file a copy of these terms of sale specifically in relation to your order. We may update these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

The only language in which we provide these terms of sale is English.

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

You may place orders with us:

online (excluding large orders and custom orders) or

by telephone, fax or email.

Interpretation 

In these terms of sale, “we” means Thrillscape Limited (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

Order process – online orders

In order to enter into a contract to purchase products from us online, you will need to take the following steps: 

add the products you wish to purchase to your shopping cart, and then proceed to the checkout
if you are a new customer, you may create an account with us, verify your email address by clicking on the link in the email we will send you, and log in; if you are an existing registered customer, you must enter your login details
you must select your preferred delivery method and add any order comments and
you will then transfer to the website of Gate2Shop to submit your payment.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors. You may correct those input errors before placing your order using the website interface.

When we have received your order we will send you an initial acknowledgement. Once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.

Order process – telephone, fax and email
We cannot accept large orders (orders for more than 1000 items) or custom orders online. All such orders must be made by telephone, fax or email.

Excluding online contracts entered into in accordance with Section 3, a contract for supply of products by us to you will only come into force after the following conditions have been fulfilled:

we have sent to you a copy of these terms of sale, together with details of the particulars of your order (including the products ordered and prices payable) and
you have given us your written acceptance of these terms of sale and the order particulars.

The written acceptance referred to in (b) above must be given within 5 business days following the date of issue of the terms of sale and order particulars documents. If acceptance is received after that date, a contract will only come into force of we confirm the contract in writing or actually fulfil the order.

The products

Please note that we only sell our 3-D glasses in multiples of 50.
We offer a range of 3D glasses and related products, including:

  • Eye Witness 3D glasses 
  • Happy Eyes 3D glasses 
  • 3D Fireworks glasses 
  • Holiday Specs 
  • Anaglyphic 3D glasses 
  • Holospex™ Glasses 
  • Eclipse Viewing glasses 
  • X-Ray® Specs 
  • 3D Hand Held glasses 
  • 3D Magazine Bind In 
  • Plastic frame 3D glasses and 
  • 3D brochures 
  • Chromadepth™ 
  • ColorCode 
  • Decoders 
  • Direct Mail Marketing 
  • Packaging 
  • Wobble Vision 
  • Coupons

Price

Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when we send you your order confirmation.

In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product. Please refer to the delivery policy on our website for more details.

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

Payment

Unless otherwise agreed, payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds. 

All payments are debited in GBP. If your card account is not denominated in GBP, you may also be charged a conversion fee by your bank, and the final price you pay will be calculated by your bank on the day your bank processes the transaction. 

Payment for all products must be made by credit card, cheque or bank transfer. All credit/debit card transactions are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable in respect of any delay or non-delivery. 

Where we agree that payment does not need to be made 100% in advance, then we will require at least a 50% advance payment. The outstanding amount must be paid pre-delivery. Once we are ready to dispatch your products, we will send you a notice, and you must pay the outstanding amount within 5 days of the date of issue of the notice. 

If you do not pay any amount properly due to us under or in connection with these terms of sale on time, we may: charge you interest on the overdue amount at the rate of 8% per year above the base rate of HSBC Bank Plc from time to time (which interest will accrue daily until the date of actual payment, be compounded quarterly, and be payable on demand); or claim interest and statutory compensation from you pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

The prices on the website include all value added taxes (where applicable).

Custom Duties and Taxes

Prices quoted to you on our website or to you in writing (including by email) do not include any taxes, or any other customs, import or other duties in respect of the sale and, where applicable, importation of your order to your chosen delivery point. Where such tax and duties are applicable, you are responsible for paying them to the relevant authorities.

Please understand that in order to provide you with the best quality of merchandize, we may, from time to time, have to order it from abroad. By placing an order with us, you’re accepting these terms, as well as our Privacy policy, terms of sale, delivery policy, Returns policy and the terms of website use of his website. 

As such, we request our customers to sign an order confirmation confirming that they have read and accepted in full the current Thrillscape Ltd terms and conditions of Sale and delivery. 

The current prices of the product quotes on our website, or those emailed to you via email or any other form of communication do not include taxes, or custom charges or import costs or any other duty charges with respect to sales where this may be necessary or applicable. 

But should there be any need to pay the above fees to procure your merchandize, you, the client, will be responsible for paying them to the relevant authorities. 

Your warranties

You warrant to us that:

  • you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale
  • the information provided in your order is accurate and complete and
  • you will be able to accept delivery of the products.

Delivery and returns policy

Please consult the delivery and returns policies on our website for details.

Risk and ownership

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:

  • delivery of the products and
  • receipt by us of full payment of all sums due in respect of the products (including delivery charges).
  • Until ownership of the products has passed to you, you will possess the products as our fiduciary agent and bailee, and if you are a business customer you must store the products separately from other goods and ensure that the products are clearly identifiable as belonging to us.
  • We will be entitled to recover payment for the products even where ownership has not passed to you.

Business customers: warranties

This Section applies only to business customers, not consumers.

We warrant to business customers that the products purchased from our website will:

conform in all material respects to any applicable specification of such products issued by us and
be free from material defects in materials and workmanship for a period of 12 months from the date of delivery of the products.

These terms of sale set out the full extent of our obligations and liabilities in respect of the products supplied to business customers hereunder. To the maximum extent permitted by applicable law and subject to the first paragraph of Section 13, all conditions, warranties or other terms concerning the products which might otherwise be implied into a contract with a business customer under these terms of sale are expressly excluded.

Force majeure

In this Section and Section 16 below, “force majeure event” means:

any event which is beyond our reasonable control
the unavailability of raw materials, components or products and/or
power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars.

Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.

If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you forthwith.

We will take reasonable steps to mitigate the effects of the any force majeure event.

Limitations of liability

Nothing in these terms of sale will limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any matter for which it would be illegal to limit or exclude, or attempt to limit or exclude, liability. Nor will these terms of sale affect any statutory rights you may have as a consumer.

Subject to this, our liability to you under or in connection with these terms of sale, whether for in contract, tort (including negligence) or otherwise, will be limited in accordance with the following provisions of this Section.

We will not be liable for any losses arising out of any force majeure event.

We will not be liable in respect of any defect in the products arising from fair wear and tear, wilful damage, accident, negligence by you or a third party, use otherwise than in accordance with the manufacturer's or our instructions or recommendations, or any alteration carried out by you or any third party.

If you are a business customer, our liability in connection with any product purchased through our website is strictly limited to the higher of the purchase price of the relevant product or products and the replacement cost of the relevant product or products.

If you are a business customer, we will not be liable for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time, or loss of goodwill or reputational damage.

We take reasonable care to keep your order and payment details secure but, in the absence of negligence on our part and subject to paragraph 1 of this Section 13, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.

Business customers: indemnity

If you are a business customer, you hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms of sale.

Contract cancellation

We may cancel a contract to supply products made under these terms of sale immediately by written notice to you if you fail to pay, on time and in full, any amount due to us under the contract, or commit any material breach of your obligations to us under the contract.

If you are a business customer, we may cancel a contract to supply products made under these terms of sale if:

  • you cease to trade
  • you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you
  • a person (including the holder of a charge or other security interest) is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court
  • the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums or
  • any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors (other than for the purposes of solvent amalgamation or reconstruction).

Consequences of cancellation

  • Upon the cancellation of a contract in accordance with Section 15:
  • we will cease to have any obligation to deliver products which are undelivered at the date of cancellation
  • you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products) and
  • all the other provisions of these terms of sale will cease to have effect, except that those Sections that are intended (expressly or impliedly) to survive termination will do so, in accordance with their terms or otherwise indefinitely.

Scope of these terms of sale

These terms of sale do not constitute or contain any assignment or licence of any intellectual property rights and do not govern the provision of any services by us or any third party in relation to the products.

General terms

Images of products on our website are for illustrative purposes actual products may differ from such images.

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing where you are a consumer that such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

Subject to the first paragraph of Section 13: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

About us

Our full name is Thrillscape UK Ltd.
Our registered address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
Our company registration number is 8974767.
Our email address is info@thrillscape3dglasses.com

Delivery Policy

Introduction

This delivery policy sets out our rules and policies relating to the delivery of products under orders made on our website, or by phone, fax or email.

It should be read in conjunction with our terms of sale and our returns policy.

Delivery locations

We deliver to locations throughout the world (although we reserve the right to refuse to deliver to any particular location).

Where we accept your order, we will deliver your products to the address for delivery indicated in your order.

Delivery options

When making your order you may select delivery by either:

FedEx International Priority or
FedEx International Economy (although this may not be available in all areas).

Full details of these services can be found on FedEx’s UK website (www.fedex.com/GB). We shall not, to the extent permitted by applicable law, be liable for any late delivery of your order where such delay is caused by i) a delay on the part of Fedex and/or ii) your failure to pay applicable taxes, duties or customs and/or iii) any other factor outside of our reasonable control (including delays brought about by customs authorities or any other relevant authorities). If you do not receive your order by the agreed delivery date, please contact us on CustomerCare@thrillscape3dglasses.com immediately and we will investigate further in order to remedy the situation.None of the foregoing affects your statutory rights as a consumer (where applicable).

Please note, however, that we reserve the right to use an alternative carrier offering a broadly equivalent service to that selected by you.

Delivery charges

Where you order through our website, delivery charges will be automatically calculated by the website and added to your order total. Where you order by any other means, we will advise you in writing of the applicable delivery charges.

Delivery charges must be paid at the same time as you pay the price for your order.

We reserve the right to withhold an order until we have received your delivery charge payment in full and in cleared funds.

Order dispatch

We will use reasonable endeavours to ensure products are dispatched to you within 5 working days of receipt of your order.

In any event, orders will be dispatched within 30 days of the date of our acceptance of your order.

Signature on delivery

All deliveries must be signed-for. Accordingly, you, or the person to whom you have instructed us to deliver the product, must be available on the delivery date, at your delivery address, to sign for deliveries. You acknowledge and agree that a signature obtained upon delivery at the appropriate address will be conclusive evidence of the delivery.

Failure to deliver

Where our appointed carrier is unable to deliver products or to obtain a signature upon delivery, any re-deliveries and redelivery attempts may be subject to the prior payment of additional delivery charges.

Returns Policy

Introduction

This returns policy sets out our rules and policies relating to the return of products purchased from us. It should be read in conjunction with our terms of sale and our delivery policy. 

The circumstances in which you are entitled to return products, and the consequences of any return of products, vary depending on whether you are a business customer or a consumer.

Section 2 applies only to business customers, while sections 3 and 4 apply only to consumers. All other sections in this policy apply to business customers as well as to consumers.

Nothing in this returns policy affects any statutory rights you may have as a consumer.

Returns by business customers

Products may only be returned to us in accordance with the returns procedure set out in Section 5 below.

Products may only be returned for exchange or replacement where:

the products do not conform with the warranties set out in Section 11 of our terms of sale; or
we have sent the incorrect products to you (through our error).

In these circumstances we will pay for the reasonable costs of returning the products to us, as well as the re-delivery charges.

In the event that we agree to the return of a product for exchange or replacement in any circumstances other than those detailed above, you will remain or become liable to pay:

  • the original delivery charges
  • the cost of returning the products to us
  • the delivery charges in respect of the replacement or exchanged products and
  • a restocking fee calculated as 30% of the order value.

Any products returned in contravention of this Section will not be the subject of any replacement or exchange (or refund) and you will continue to be liable for payment of the price of, and delivery charges for, such products.


Returns by consumers other than under the Distance Selling Regulations
Products should be returned to us in accordance with the returns procedure set out in Section 5 below.

Products may only be returned for a refund or exchange or replacement where you have a statutory right under English law to return the products, for example because the products are defective or do not conform with the description on our website. (Note that returns under the Distance Selling Regulations are covered in Section 4 below.)

Where you have a statutory right to return the products (other than under the Distance Selling Regulations or equivalent legislation) we will pay for the reasonable costs of returning the products to us, as well as any re-delivery charges.

Any products returned in contravention of this Section will not be the subject of any refund or replacement or exchange and you will continue to be liable for payment of the price of, and delivery charges for, such products.

Returns by consumers under the Distance Selling Regulations

If you are a consumer you may cancel the contract to purchase a product or products at any time within 7 working days after the day you received the relevant product or products.

Please note that you will not have the right to return products to us where: 

the products have been made to your specifications or are clearly personalised or
the price of the products is dependent upon fluctuations in financial markets which we cannot control.

If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them.

Products returned by you in accordance with this Section 4 will be refunded in full, including the delivery cost you have paid to us. However, you will be responsible for paying the cost of returning the product to us.

If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.

Returns procedure

In order to take advantage of your rights under this returns policy, you should:

  • contact us via email at info@thrillscape3dglasses.com, or telephone on +44(0)203 880 7777 and, once we have agreed on a refund, replacement or exchange, we will issue you with a reference number
  • return all products to unused, unfolded and new condition, in the original packaging or other secure packaging, including the reference number that we give to you
  • use a traceable postage or shipping method and
  • if you are posting products from outside the UK, return the package back to us with any applicable customs duties paid. (We will not accept any deliveries, nor process any refunds, exchanges or replacements where there are outstanding customs duties in respect of the products you are returning to us.)
  • We will check all products you return to us for completeness and damage, before we process any exchange, replacement or refund.

Consumers: refunds

Where you are entitled to a refund, we will usually refund your money in the same way you made the original payment to us.

We will use reasonable endeavours to refund the amount you are entitled to within 5 working days of our acceptance of the returned goods in accordance with this returns policy.

Improper returns

Where you return products in contravention of this policy (and where you do not have any other legal right to return the products):

we will not refund or exchange the products
we may retain the returned products until you pay to us such additional amount as we may charge for processing and re-delivery of the returned products and
if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned products in our sole discretion without any liability to you.

About us

Our full name is Thrillscape UK Ltd.
Our registered address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
Our company registration number is 8974767.
Our email address is info@thrillscape3dglasses.com.